Tuesday, September 25, 2012

Angel Tree Day 2

We have started setting appointments for Angel Tree and there is no  time to write like I would like to so until the Christmas campaign is over I think the post will be minimal—sorry there is just no time. Angel Tree is a bit of a night mirror but this is only the beginning of the second day. The calls are mostly Hispanic meaning we wait a great deal for the Spanish  speaking operators  to take the calls—and then there is the new policy of if the caller has participated in years past they will not be eligible this year—this is difficult most of the time the rage bomb can be diffused by directing caller to Toys for Tots (TFTS )but this does not work all the time but so  far the rage has been better than I had anticipated. What is really weird we are taking few of the regular calls i.e., food, utilities and housing…these folks must  still be out there but are being edged out by the Christmas deluge.
So its day two, I am damp to wet and the day is going to be long, I can tell but this I only for a week, I can do this for a week, I really can.

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