Do you ever get that
feeling that you are totally under utilizing something that you pay
for? A couple of days ago I don't know what happened but the remote
for my cable system stopped functioning. I don't know what happened
actually what I sort of remember is that I hit a bunch of buttons in
no particular way because I think the remote was falling I went to
grab it but since that point the remote hasn't worked. I usually use
the remote to turn off the flatscreen after I've turned off the
computer. I also of course use the remote to bring up the cable guide
which allows me to move around the cable offerings hundred and 40
some odd offerings I barely watch – – all right I'll confess I
watch more cable than I should put stilts only like one or two cable
channels usually for movies if I can find them. Even with the three
or four channels that I use I think I watching way too much cable.
So, not be able to access the cable networks has not been a big deal
for me. However today I decided I would do battle with my provider
Xfinity Comcast to see what could be done. I was really hoping that
they be able to flip a switch at Central control and “Mr. Wizard”
would be able to fix my remote.
It took me a while to
search through selections to get to Xfinity but eventually got to a a
selection for “chat”. I assumed that I would be in some sort of
messenger system where it actually chatting with somebody about my
remote issue. And of course I got a hold of somebody named Preeti. I
automatically assumed this individual is in India or some other third
world country. I never did ask whether this person was female or male
I was just impressed they communicated in English as well as they
did. Actually,Preeti probably communicated better than I did all
things being equal. I don't know if he/she actually did anything to
check to see if my remote was working. He/she gave me the illusion
that they were doing something the checkout my remote but in the end
this kind of just indicated that they would be sending me out a new
remote in the mail next couple of days. It was an interesting song
and dance though and I kind of enjoyed communicated with this person.
They are very charge me five or six bucks for the whole remote but
the person indicated that I was such a good customer he/she was going
to write off the expense. How great is that?
I think I had cable the
year and a half before I started utilizing the television part of the
cable system. I got Xfinity primarily for the Internet capability
since the Wi-Fi here at the complex is so poor. I don't remember
exactly when oh I do to ,when when Star Trek discovery started and I
could only get “I've thought” the ability to watch this series
with this special link into CBS network for about six bucks a month.
I went that way and then I rarely used it when the series went
off-line for this season. So the last two days have not had access to
cable and tonight just for the fun of it I decided to go to that
special CBS link and sure enough it still worked and it should since
I pay for it every month. But this is still a case of me under
utilizing what I am paying for. Not that the sky make a big deal and
change how I utilize these two services. I might just get real baldly
and cancel my CBS select choice and now I think I may go back to
Xfinity and find out what else I have coming to me. I often feel I
should have better access to the Internet when I'm out traveling but
I don't know if that's the Xfinity I've got are not. Or maybe I'll
just be happy with the way things are
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