Monday, April 03, 2006

Software Be Damned!!

I cannot believe how stressed out I am right now, today. I have my quarterly board meeting, now, in less then 24 hours and my system has lost the path to my data. I had one of those horrible night you know, you just toss and turn pray for sleep and magnify all your problems a thousand fold. Thankfully, Cecelia’s system is faithfully hooked to the server and the data is reachable. Remember this happened last quarter and I thought I had the problem fixed but today—actually Friday the software “kicked” me into the wrong drive—some sort of mysterious “mystery” drive, duplicate of my “F” drive where all my work should be going, labeled “W”. As near as I can tell this drive is identical to my “F” just NOT “F” software now saves all my data on or in an “Admin” folder on the “W” drive far away from the common F”drive.

I called the software developers where g\we got the software and they would not be able to get here till today. Actually, 98.6, the guy I work with a lot of the time tried to talk me through the issue but to no avail. This is of course in the busy time of the season for him since he is helping ancients and low-incomers do their taxes (does not that actually sound sort of paradoxical?) so I know the guy is busy. Since I did not see by the time I left on Friday I called the first thing this morning when I he would in. So 98.6 asked if I had solved my problem and of course I was calling him and I sure as hell would not be calling 98.6 if I had figured the problem out. In short 98.6 promised to stop by over lunch.

I was surprised when 98.6 showed up before lunch—I thought the time was before lunch—actually the time was 12:30 and I had not turned my wall clock ahead. Cecilia kept asking if I was going to lunch but I thought the time was only 11:00 or so. Anyway way 98.6 dives in but cannot find the issue. I fact he has scared up another issue and that is mirror “folder” issue. As we talked I sensed he was giving he “ boy are you dumb” project. Com eone 98.6 is just the organizational front man. This happened the last time. Network problem or not, it took Jaun the real hands on guy to come out and fix the soft ware glitch. Juan and 98.6 told me today that what I had here was a network issue and network issues is going to have to be taken care by our IT guy. Only problem is when this happened last year Mr Ed our IT guy said this was not State software and that he could not work on it. Grrrrrr! Lucking, like I said, everything we need we can get off Cecilia’s system and I’ll have tose if I can get them “great” minds at State and CSC involved. I just want software I can depend on.

1 comment:

riptideselkie said...

computers are crazy crazy animals!!! mine has some insidious little program running amuck and the IT guy can't find it. he keeps running scans and nothing showes up, but it's in there. sigh. technology is a.... hmmm shall we just leave it at, a pain. Hugs i hope it gets better.