I continue to be plagued
with either a laptop that will not be connected to the Wi-Fi or
Wi-Fi that will not stay connected to my laptop
either way I am
frustrated having to go through a number of hoops just to get
something posted.. Theoretically I should be able to access Wi-Fi
here the building with my laptop and post from that but as you know,
for some reason Wi-Fi and my laptop are only intermittent friends at
best. Last week I was able to access the Wi-Fi from my laptop for
three consecutive days. That was the best I've ever done. This week
it seems it's been impossible to access the Internet via my
Toshiba.. I pay about $27 on top of my rent in order to use the
Wi-Fi as well as cable TV. At this point I could do without the
cable TV but I would like to be able to work in Internet through my
laptop. Yesterday I got a brochure in the mail teasing me to get the
Internet and cable service for just $59. I got to thinking this is
just $32 more than currently paying for dismal service maybe it's
worth the investment to be free of Internet stagnation/frustration..
So I went back to my apartment and called Comcast.
I went through the initial
recordings but I made my call finally got to somebody but anime of
April. She was sounded nice but she really cared and wanted to help
me get the best service possible. I tried to explain to April how I
have the service currently and how I would like to have service
that was dependable and not frustrating to work with. She said she
understood.. Then she began searching for the best deal possible
and to untangle the findings is currently enmeshed in through the
apartments. It seemed to take forever but that was okay I had my
whole morning. I wasn't going anywhere. The weather outside is
damp And cold.April gathered my address, Social Security number
even, checked my credit rating somewhere between placing me on hold
and open discussions with her supervisor wwhom I assumed was
listening to the call. Frankly I was amazed at how much time April is
putting into this call.. I wondered if she was new and this was part
of her training curve. Regardless I started getting nervous as we
got closer to the end of the call. For whatever reasons it seemed
like the cost of $59 was escalating. I was okay at first but then
begin to get perturbed as I thought about all the people at this
facility where I live that are getting their cable and Internet
access for $27 and I'm going to be at $59. Then I learned that not
only was initial cost $59 plus a setup fee, plus rent on
equipment and two or three other charges that by the days endI would
be in the project about 125 bucks and then my monthly cost would be
$69 something. I know I probably crushed for April who had gone above
and beyond her calling as a CSR (consumer sales representative)..
As part of this bundle is even getting for phone numbers which I did
not want, which totally confused me in which I had to take they would
not sell me this bundle of services without the virtual phone
numbers. This put me over the edge and I flat out told April I did
not want the service. I would just continue to live by on the poor
Wi-Fi I have at my facility. The cable is all right I just assume
not have it but that's part of the Wi-Fi. I can use the Wi-Fi with my
tablet and my cell phone and the more I think of it I probably get
rid of the TV cable and just suck the Wi-Fi out of the building. And
use whatever I get.
I'm sure somewhere along
the line I shot myself in the foot somehow. And
it's silly having to run all over just to post this entry to
my blog. I would love to have a modem all to myself but I guess that's
not to be... just yet.
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